Customer Satisfaction Level 2025
Questions marked with
*
are required.
Dear Customer
What is your assessment
1. The quality of services of customer service office (politeness, friendliness, willingness to help, involvement and readiness to seek to problem solution)?
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Completely satisfied
Satisfied
I have no opinion
Dissatisfied
Completely dissatisfied
2. The time of awaiting the response of customer service office (short time of response to your enquiry, order confirmation)?
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Completely satisfied
Satisfied
I have no opinion
Dissatisfied
Completely dissatisfied
3. Did the delivery date of your order meet your expectations?
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Completely satisfied
Satisfied
I have no opinion
Dissatisfied
Completely dissatisfied
4. The quality of Sales Manager services (technical support, willingness to help, number of meetings)?
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Completely satisfied
Satisfied
I have no opinion
Dissatisfied
Completely dissatisfied
5. Availability of the Sales Manager (ease of contact, response time, timeliness of actions)?
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Completely satisfied
Satisfied
I have no opinion
Dissatisfied
Completely dissatisfied
6. What is your opinion about the website www.relpol.com.pl (easiness of operation, intuitiveness)?
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Completely satisfied
Satisfied
I have no opinion
Dissatisfied
Completely dissatisfied
7. What is your opinion about the design and the contents of the information materials - catalogs, leaflets?
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Completely satisfied
Satisfied
I have no opinion
Dissatisfied
Completely dissatisfied
8. The quality of cooperation with our company?
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Completely satisfied
Satisfied
I have no opinion
Dissatisfied
Completely dissatisfied
9. Is there anything we could do better to improve the quality of our cooperation?
10. Please give us your e-mail address, where we can send a summary of the questionnaire
*